Business Insider -
22 Feb 2017 23:37

Steve Jennings / Stringer Everyone likes a compliment — including employees. Dick Costolo, former CEO of Twitter, toldKim ScottandRuss Laraway of podcastRadical Candorthat "one of the greatest things you can do as a leader" is to give employees "informal, in-the-moment, specific praise." There is, however, a right and wrong way to go about it. In an episode called "Ruinous Empathy and Praise," Costolo said one of the most common mistakes among managers and bosses is giving ineffective praise, ...
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